This program is designed to ensure every neighbor and community member has a direct, reliable way to connect with the Stadium team. Whether you have a question, concern, or idea, the liaison is here to listen, respond, and follow up.

This new liaison role formalizes a long-standing commitment to transparent communication and continuous improvement of event operations with the needs of our neighbors top of mind.

In response to feedback, and with coordination with city agencies, Forest Hills Stadium continues to improve operations and strives to minimize neighborhood disruption. Forest Hills Stadium has made substantial investments in sound attenuation and community-friendly operations over the years. In addition to other mitigations, this year Forest Hills Stadium is introducing a new state-of-the-art sound system specifically designed to maximize audio quality in the venue while reducing sound energy being radiated offsite. Your feedback is crucial in helping optimize the sound system settings to minimize neighborhood impact, so please reach out!

• Serves as a point of contact for neighborhood feedback and concerns from neighbors and attendees
• Responds to specific issues, such as noise, traffic, or safety
• Logs concerns by time, location, and issue type
• Coordinates with the Stadium’s operations team to resolve issues as expeditiously as possible
• Shares updates and outcomes with community members when needed

• You’ll be able to contact the liaison via phone (call or text) and email. During events at the Stadium, our Community Hotline will be staffed and monitored for timely issue tracking and response.
• Phone Number: 929-712-1045
• Email: community@foresthillsstadium.com

Ways to submit a complaint:

• Phone Hotline: Connect with Community Care Liaison by calling 929-712-1045
• Email or Voicemail: If the hotline is busy, you’ll be directed to leave a message or email community@foresthillsstadium.com
• Text option is available

What information to share:

• Your general location or cross streets (or an address, if you’re comfortable)
• The type of sound (e.g., thumping bass, intelligible voice range sound, and/or higher frequency sounds or please describe)
• The time or times it occurred
• Your contact info if you'd like a follow-up

• Your message will be reviewed and logged in our monitoring system.
• If it's during an event and related to sound, the Community Care Liaison may be dispatched to the area to take sound pressure level (SPL) readings in real time.
• Using location and frequency information you provide, adjustments can often be made quickly using our advanced sound system.
• You’ll receive a follow-up with an update on what was done and next steps if necessary.

Not at all. All types of comments and input is welcomed —positive experiences, improvement ideas, questions, and concerns. This program is about building stronger two-way communication and creating a more connected relationship between the Stadium and our neighbors.