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FREQUENTLY ASKED QUESTIONS

GETTING YOUR TICKETS

Where can I get tickets?

Most tickets are sold online through ForestHillsStadium.com. On show days, you can visit the Box Office to purchase advance tickets for upcoming shows, or to buy tickets if that day’s show is not sold out.

Will tickets sell out?

Many shows at the historic Forest Hills Stadium sell out well in advance. You are advised to purchase as soon as possible.

Is this a General Admission venue? What does that mean?

The seating for Forest Hills Stadium is different for each show. Please refer to the seating map during the ticket purchase process to learn more about seating and pricing details for your event. If you have already purchased your ticket, please click through the ticket purchase page to see seating details for your event.

What are Club Seats?

Club seating is in the bowl area, elevated off the floor. Please reference the seating map for your specific event during the purchase process - there is a legend at the bottom that details which area is which. A seat in CLUB 2, for example, corresponds to the small 2 in the club area. 

Club seats all are chairs with backs on them - and the club areas are considered some of the best views and most comfortable seats in the venue!

Is Forest Hills Stadium all ages?

The large majority of shows are all ages. Please check the page for the show you are interested in to make sure before purchasing tickets. 18+ and 21+ events will be clearly marked and noted in advance.

Are discounts available for children?

Yes! Kids 2 and under can enter free with adult admission.

 

What time zone is used for the show scheduling and ticket on sales?

All dates and times are local to New York’s Eastern Time zone.

What is Flash Seats? How do i use it?

Flash Seats is our new ID-Based Ticketing Technology which provides you the flexibility and convenience of safely and securly managing your membership online or in the Mobile App. 

Click here to learn more and get started! 

When do my physical tickets ship? When are my Flash Seats tickets delivered?

Physical tickets ship out approximately 30 days prior to the show. Flash Seats fulfillment also begins approximately one month prior to the event.

Where is the Box Office / Will Call?

We do not have a permanent box office at the stadium. For ticketing issues on the day of the performance, please visit Will Call, open by 4:00 PM on show days at the corner of Burns Street and Tennis Place. 

Will the Box Office be open for ticket purchasing on show days?

If tickets for that night’s performance remain, the Box Office on Burns St. will be open for ticket sales.  You will also have the ability to purchase advance tickets for other upcoming shows at our Box Office, open by 4:00 PM on show days only.

I forgot my ticket at home. Can I still get in?

You must have your official ticket in order to enter the Stadium. For assistance, please visit the Will Call booth on the show day at the intersection of Burns Street and Tennis Place.

I can’t find my ticket, what should I do?

Please contact our ticketing partner directly with your order number! 

I plan to purchase a ticket from an unofficial source (Craigslist, StubHub, etc.) - can you verify this ticket for me?

The only source for verified tickets is through our ticketing partner via this website, or at our physical box office on the day of show. We cannot guarantee the validity of any ticket that is not purchased through one of our official outlets.

Please note that the name on tickets must match the name presented on the ID used by whomever is attempting to redeem tickets, so fans who do purchase tickets from unofficial sources will need to follow up directly with the seller to to make that name change in advance.

 

THE NEIGHBORHOOD & GETTING HERE

Where is the stadium located?

Forest Hills Stadium is located on the grounds of the West Side Tennis Club in Forest Hills, Queens.

The address of the Club is 1 Tennis Place, Queens, NY, 11375.

The entrance to the venue is on Burns Street, which is off of Continental Ave. Please follow the posted signs and see event staff if you have any questions. 

Where is the entrance/exit located?

The entrance and exit are located at the corner of Burns St. and 69th Ave. Once you leave, you will not be permitted back into the venue. There is also an ADA entrance located at the Corner of Dartmouth and 69th Avenue.

Is there parking at Forest Hills Stadium?

No, there is not. For your convenience, please do not plan to drive and park near the stadium.

Please consider public transportation or car service for your arrival instead.

I absolutely have to drive, where can I park and walk from?

The closest parking garage is the Sylvan Gerard Garage, located at 6913 Austin St in Forest Hills. Their phone number is (718) 793-6773.

I have a disability and cannot take public transit to a show. What are my options?

PLEASE ONLY USE THESE OPTIONS IF YOU HAVE A DISABILITY

The primary ADA drop off and pick up location is Station Square at 71st Ave and Burns St. There will be a lane that accommodates wheelchairs for the 1200 feet between the drop off and the stadium.

The nearest parking is in the lots on Austin Street. They are an eight minute walk from the stadium.

If your disability requires further accommodation, please email [email protected] to place a request.

Is there a subway line I can take to the stadium?

Yes, there are several, and we work with the MTA to ensure that extra trains will be available before and after our events.

The E, F, M and R subway lines all stop within blocks of the stadium. Take the subway to Forest Hills – 71st Avenue.

Travel time is roughly 25-30 minutes from midtown Manhattan. 

Does the LIRR stop at the stadium?

Yes! Take the LIRR to Forest Hills Stadium, only 14 minutes from Penn Station.

Please note: you must be in one of the first four cars to exit at Forest Hills.

Is there a tailgating area outside of the stadium?

No. Due to the fact that the stadium is located in a private neighborhood, we do not grant permission to set up tailgating area outside of the stadium.

Are there hotel discounts available in the city?

 

YOUR TIME AT THE STADIUM 

Is there accessible seating at Forest Hills Stadium?

Yes - persons with disabilities can have a great experience at Forest Hills Stadium! There is an Accessible/Limited Mobility area elevated above the floor of the venue that will allow those who must remain seated to enjoy the show. 

To purchase an ADA ticket, please click to the event calendar on this website, select your event, click get tickets, and choose the Accessible Seating ticket type. There is no need to call in or do anything extra to take advantage of accessible seating at Forest Hills Stadium.

You are welcome to purchase ADA tickets for yourself, as well as a friend who will join you in this area.

Can I leave and re-enter the stadium?

No. Once you leave, you will not be permitted back into the venue.

What does the venue accept as a "valid ID"?

A current, government issued photo ID (e.g. driver's license, passport, military ID), or, a copy of your birth certificate, your driver's permit, and a photo ID (e.g. school ID, gym membership).

Is there a coat/bag check inside the stadium?

No, we do not have a coat or bag check inside the stadium.

Which concessions take credit cards?

All bars and a majority of food vendors, as well as our merchandise vendors and the Kiosk at Forest Hills Stadium take credit cards.

Can I bring in outside food and beverages?

No. Please enjoy your outside food and beverages before entering the Stadium.

Can I bring in water? How much? In what type of container?

Each guest entering the stadium  may bring in one (1) factory-sealed plastic water bottle sized 40 oz or less.

Will there be food and beverages inside?

Yes. There will be a great variety of good food and beverages, including alcohol, for purchase inside the Stadium.

Do you have vegetarian / vegan / gluten free / kid / dairy free options?

We do! There are many options available for all common dietary restrictions.

 

What is your Bag Policy? Will my bag be searched?

The maximum allowable bag size is 16" x 16" x 8" which means that most small soft-sided bags and purses are allowed.  Hard-sided containers including coolers, briefcases and ice chests are prohibited. Be aware that all permitted bags will be searched prior to ballpark entry.

What items are prohibited within the Stadium?

  • Coolers
  • Blankets
  • Chairs
  • Umbrellas
  • Outside Food or Beverage
  • Weapons
  • Laser Pointers
  • Glow Sticks
  • Video or Audio Recording Equipment
  • Laptop Computers
  • Professional Cameras
  • Pets
  • Incendiary devices
  • Camelbacks
  • Large backpacks or duffle bags
  • Drones
  • Spray Paint, Markers, Sharpies, and Paint Pens
  • Glass Containers of any kind
  • Frisbees

Is smoking allowed? How about vaping?

Smoking is not allowed the seating area or on the grounds at Forest Hills Stadium. 

I lost something - where is the lost and found?


OTHER FREQUENTLY ASKED QUESTIONS

What is the history of the Stadium?

We’re so glad you asked, because the story of Forest Hills Stadium is truly jaw-dropping. Please click here to visit our history page.

Does Forest Hills Stadium host the US Open?

No. Although the US Open was hosted at Forest Hills Stadium from 1968 – 1978, it is now hosted up the road with our friends in Flushing Meadows–Corona Park at the USTA Billie Jean King National Tennis Center.

I have a question that is not answered here! Where do I go?

  

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